We want you to be happy with your Whimsicals Paperie purchase, and have the following return and exchange policies to help make that happen:
We accept returns for a full refund within 30 days of purchase/delivery. Please contact us with exchange, refund, and return inquiries within this timeframe.
Due to their nature, some types of goods are exempt from being returned. Non-returnable items include:
* Gift cards
* Digital downloads
* Personalized products
* Clearance, Misfit & Blind Bag items
To email your inquiry, contact firstname.lastname@example.org. To speak with us in person about your inquiry, please call 720-441-4617. To message us regarding your return, please click the chat bubble on your screen.
We will happily replace any defective or damaged items due to manufacturer error or shipping mishaps. If you need to exchange a defective item for the same item, please email us at email@example.com.
To exchange non-defective or undamaged items, please email us with your exchange request at firstname.lastname@example.org.
If the item was purchased by another party and shipped directly to you, you’ll receive a gift credit for the value of your return.
Return shipping is the responsibility of the purchaser.
You can reach us by email at email@example.com.
To speak with us in person, please call 720-441-4617.
To message us, please click the chat bubble on your screen.
Whichever way you choose, we're here to help!