Frequently Asked Questions

We work to process and ship orders as quickly as possible! Because our products are made in small batches, and personalized products are made to order, our standard processing time is up to 5 business days.

During peak seasons, especially October–December, processing times may extend to 8 business days. We’ll always do our best to get your happy mail on its way as quickly as possible!

U.S. orders ship for a flat rate of $6.95, and orders of $50 or more qualify for free shipping. For additional details, visit our Shipping Policy.

Absolutely! Enter the recipient's name and address as the shipping address at checkout. In the cart notes, let us know the order is a gift and include the message you'd like us to send. We'll package it with care and include your note.

Yes, but please place a separate order for each shipping address.

Yes. Local pickup is available for customers in the Denver metro area. Once you're order is ready, you'll receive pickup instructions to the Whimsicals Paperie studio in Centennial, Colorado. Local pickup orders are not shipped or delivered unless other arrangements have been made in advance.

Yes! We attend markets, craft fairs, pop-up shops, and other events throughout the year. Visit our Events page to see where you can find us next.