By Sarah Collins
New Release!
We recently had a fun new release - adorable little vinyl stickers!
Customer Feedback
The release prompted excitement as well as customer feedback with questions about shipping pricing for smaller items, like these stickers. I really appreciate feedback from customers - it's helpful and I've found that if a handful of people reach out about a question or issue, there are often even more that may have the same question but haven't reached out. So it is in that spirit that I wanted to share this information with you.
I can tell you honestly that I went back and forth on shipping while getting these new small stickers ready to go on my website. I considered how I should ship them and if I should change my current shipping policies. I want all of my wonderful customers to get their items without having to pay an arm and a leg.
Current Shipping Pricing
Currently, our shipping pricing is $4.95 flat rate for any order within the United States and free shipping on orders $50 and over. International shipping is calculated by destination, weight and size of the package.
Small Item Shipping
While I used to ship small items (like single cards and small stickers) in an envelope with a stamp, a number of years back I moved over to shipping even small/light items in a rigid mailer with tracking. I made this transition after having multiple issues with stamped letters getting lost or damaged, and decided that I would rather pay a bit more and have customer's orders arrive in a safe and timely manner. Any parcel that is non-bendable or that needs tracking is a package price through the postal service and can't be mailed with stamps. So, what that ultimately means is that it costs the same to ship a boxed set of note cards as it does little fun stickers. Please rest assured that while the cost may be a few dollars more than an envelope and a stamp, your stickers and other tiny fun items will arrive to you quicker, safer, and with tracking.
Ways to Contact Us
I am always happy to hear your feedback, concerns and questions. You, my lovely customers, are who I am here for! Thank you for your support and business and please don't hesitate to reach out. You can find all of the simple ways to contact us here, or leave a comment on this blog post. Thanks for following along!
If you want to see the cute stickers I'm talking about, you can find them all here. They are pretty fun.
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